Business

Balancing Service and Strategy in the Daily Life of Naftali Zanziper

Naftali Zanziper begins each day with religious devotion, transitioning quickly into his responsibilities as a parent and professional. After early morning prayers and study, he helps prepare his six children for school before heading to his office in Brooklyn. His days are packed with operational oversight, yet he prioritizes returning home in time for family routines and nightly bonding. This routine includes not only time with his children but also community service commitments that require his attention throughout the day and night.

For over 16 years, Naftali Zanziper has served as a volunteer EMT, and more recently, he became a nationally certified paramedic. This role places him on call at all hours, sometimes responding to emergencies during family meals or religious observances. The unpredictability of this responsibility contrasts with the structure he maintains in his business operations. His approach exemplifies the merging of spontaneous service with strategic time management, enabling him to fulfill both personal obligations and broader communal roles.

Professional growth for Naftali Zanziper has often stemmed from a willingness to confront areas of weakness and seek improvement. He emphasizes the value of addressing inefficiencies and encouraging his team to understand not just their own roles but also the financial and operational structures around them. This cross-functional learning model is central to how he mentors staff in industries like elder care, where understanding the reimbursement and denial processes is just as important as knowing the daily workflow.

His focus on details plays a defining role in the way he builds and manages businesses. From the importance of a front-desk receptionist’s demeanor to the intricacies of billing systems, Naftali Zanziper believes that every component contributes to the overall perception and performance of a facility. He has made it a priority to train administrators to think beyond their core duties, fostering a culture where every employee understands how their actions fit into the larger organizational mission.

Despite his leadership responsibilities, Naftali Zanziper remains open about areas where he has room to grow. He often reflects on the importance of early education in tools like Excel, which he now encourages his own children to learn. His career demonstrates that while natural abilities in communication and relationship-building are valuable, success is deepened by acquiring skills in areas outside one’s comfort zone. Returning to school in his 40s to become a paramedic is one example of how he continues to challenge himself.

Zanziper’s outlook on people management reflects his belief in second chances. He is known for offering continued support to individuals others might have dismissed. While this approach sometimes invites criticism, he views it as a strength—an extension of his belief that growth is always possible. His leadership style is rooted in patience and the conviction that potential often reveals itself over time when nurtured with guidance and trust.

When managing stress or a lack of focus, Naftali Zanziper applies a dual strategy: he either intensifies his efforts or steps away entirely to reset. Physical activity, particularly running, serves as a method for clearing his mind and restoring clarity. This balance between pushing through and stepping back illustrates a nuanced understanding of self-regulation and long-term productivity. His consistent exercise routine supports both his mental and physical resilience.

The value he places on shared experiences is also evident in his personal interests. Taking up ice hockey alongside his son became more than a recreational pursuit—it provided a new opportunity for connection, challenge, and community. By joining a local amateur group and training regularly, Zanziper strengthened his relationship with his son while cultivating discipline and enjoyment outside of work.

Technology also plays a practical role in maintaining structure amid constant demands. Naftali Zanziper uses organizational tools like Asana to manage tasks effectively, helping him juggle overlapping obligations. Though he admits to often running a few minutes behind due to last-minute commitments, he remains committed to continuous self-improvement. His transparency about these everyday challenges makes his methods accessible to those seeking to integrate service, leadership, and personal growth.

Michael Luis
the authorMichael Luis